Mentoring the New Veterinarian – Veterinary Business Matters Podcast #24

April 30, 2013 By Post a Comment

A few weeks ago we chatted with Kristin Britton, a soon to be graduated veterinarian and Dr. Scott Spaulding of Badger Veterinary Hospital about the challenges facing new veterinarians. One of the subjects we touched upon was mentoring. After our first conversation we thought that the topic of mentoring was so big that it deserved a discussion of its own. The subject of the new vet transitioning is very relevant at this time of year since Kristin will be graduating from WSU this weekend and is about to start a new job! Congratulations Dr. Britton and good luck. We hope to keep in touch to see how she does as a new veterinarian.

You can hear the podcast here or search for Veterinary Business Matters on iTunes to subscribe to the Podcast.

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The Fate of the New Vet Grad – Veterinary Business Matters Podcast #23

April 2, 2013 By Post a Comment

In this 1st episode of a 2 part series we talk to Kristen Britton, fourth year veterinary student and Dr. Scott Spaulding, DVM, CEO of the Badger Veterinary Hospital about challenges facing veterinary students seeking employment and practices hiring new associates. Kristen is the past president of the Veterinary Business Management Association, a vet student driven organization that works to educate veterinary business students on the business of veterinary medicine. Her involvement with the VBMA gives her a unique insight into the challenges facing the soon to be veterinarians graduating this spring in North America. Dr. Spaulding has been a guest on this podcast last year. I always learn something new to bring back to my practice whenever Scott and I chat.

I recorded this episode earlier this year and recorded the 2nd part on the subject of mentoring recently so I thought I would release them close together. In the next couple of weeks we will talk about the sometimes thorny subject of mentoring the recently graduated veterinarian. The sound quality is not the best in the first couple of minutes in this episode but it improves soon so please be patient.

You can access the podcast here or go to iTunes and subscribe to all of our podcasts so you never miss one.

Enjoy the discussion

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Marketing Your Veterinary Business for Success – Veterinary Business Matters Podcast #22

February 27, 2013 By Post a Comment

I have been following Dr. Geoff Tucker for awhile now on Twitter and have found his attention to marketing fascinating. I don’t think Geoff would mind me writing this, but his attitude is not one that your average vet shares. Instead, he markets himself as a brand called The Equine Practice. Dr. Tucker has a book, articles, a constantly updated BarnPics photo gallery and he has the time to practice as an equine veterinary dentist 6 days a week.

My interest really peaked in what Dr. Tucker is doing by an article he wrote for The Equine Veterinarian Magazine on marketing for veterinarians. I was blown away by his positive attitude and the real world tools that he is using to grow his business. I knew I had to talk with him.

I hope this is the first of several podcasts with Dr. Tucker because he is a pro-active and optimistic go getter that any vet can learn from. After I got off the call with him I right away looked up some of what he is doing and am looking forward to incorporating some of what I learned into how we market our equine and companion animal hospitals.

You can find the podcast here or go to iTunes and subscribe the the Veterinary Business Matters Podcast.

You can find Dr. Tucker at www.theequinepractice.com. From there you can find links to his Facebook, Google+ and Twitter profiles.

Please feel free to leave a comment below.

Thanks

 

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Veterinary Business Matters Podcast #21 – Social Media and Starting a New Veterinary Business

November 6, 2012 By Post a Comment

I have had the pleasure of knowing Drs Leighton and Kornatowski, of Twin Pines Equine in Voluntown, CT,  for about a year now. I have been impressed at their use of social media as a tool to help them grow their new equine ambulatory practice. Their courage to strike out on their own is impressive, but equally impressive is how fast their business has grown, due in part to their use of social media to get the word out. In this podcast they discuss how and why they started their own equine practice after completing their internships and how they are using social media to help develop their business. Dr. Kornatowski will also be part of a panel at the AAEP Annual Convention in December on the social media and veterinary practices.

You can hear the podcast directly from the source or you can go to iTunes and subscribe to the Veterinary Business Matters Podcast Feed so you don’t miss any future podcasts.

If anyone has their own stories to share about starting a veterinary business or the use of social media please tell us about it in the comments section.

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Veterinary Business Matters Podcast #20 – The Benefits of a Mixed Animal Vet Practice

August 28, 2012 By Post a Comment

In this Veterinary Business Matters Podcast I chat with Dr. Scott Spaulding of Badger Veterinary Hospital of, you guessed it, Wisconsin. They are a mixed animal practice with 2 locations in the South Central part of the state. In this podcast Scott discusses the advantages of operating a mixed animal practice. He is also a member of the AVMA Economic Strategy Committee so Scott shares some of the business challenges and opportunities facing veterinarians.

You can access our podcasts here or you can find it in the iTunes store.

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Veterinary Business Matters Podcast #19 – Developing a Culture of Customer Service

August 9, 2012 By Post a Comment

Earlier this summer I sent one of our receptionists at our companion animal practice to a one day seminar on customer service hosted by the Ontario Veterinary Medical Association. It was called “Frontline Bootcamp for Frontline Staff”. Our staff member came back on cloud nine. She was enthused, excited and pumped to institute all of the excellent customer service tools and techniques she had just learned. Wow. I had to check this out. This initiative is spearheaded by Terra Shastri, the OVMA Practice Management Advisor. I had known Terra over the years from sitting on the OVMA Economic Advisory Committee but I had no idea of the positive impact she was having creating the awareness of the need for excellent customer service in veterinary businesses. I have since sent one of our technicians to the same course and she came back with the same rave reviews. I needed to know more so I arranged for Terra to join me in the latest Veterinary Business Podcast. She has great insights on the why and how of customer service for any business. This discussion is not only for companion animal veterinarians since she has atendees from equine and large animal practices. If customer service is a puzzle you haven’t figurered out yet you want to listen to this podcast. You can access it directly here or you can go to iTunes and subscribe to the Veterinary Business Matters Podcast.

You can reach Terra by email at tshastri@ovma.org and on Twitter @TerraShastri. The OVMA is on Twitter too @onvetmedassoc.

 

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