As part of the Oculus COVID-19 Resiliency Guide for veterinarians today I am speaking with Sue Armstrong BA, CPCC, ACC. Sue is an executive coach and part of the Oculus team. We talk about what executive coaching consists of and the value of coaching for our veterinary practices. In today’s episode, Sue guides us, as leaders within our practice, on how to be there and show up for our team during this time of crisis.
I created McKee-Pownall Equine Services with my wife, Dr. Melissa McKee, in 2002. Since then we have grown to include 4 equine hospitals. Even as a veterinary student I have had a strong interest in the business side of veterinary practice. I realized that having a strong business foundation in a hospital or clinic will give the framework to hire the best vets and staff and provide the best medical care. You can’t do that if the veterinary owner hates the business side of things or if the veterinary hospital is struggling to pay its bills because of poor financial management.