In this episode, Dr Mike Pownall and Katie Ardeline discuss employee engagement and the value of surveying your employees for a successful veterinary practice.…
Author: Katie Ardeline
Hire The Smile Episode 8: COVID-19
COVID is returning with a bit of a vengeance, the second wave is real. With that, the themes of the articles this week relate…
Hire the Smile Episode 6: Begin With Trust; Your People Are The Top Priority
In this episode, Dr. Mike Pownall and Katie Ardeline discuss two articles pertaining to trust, empathy and caring for your people. Everything Starts with…
Hire The Smile Episode 5: The Impact of Current External Factors On How We Manage
Welcome to episode 5 of Hire the Smile, the podcast where we discuss human resources for veterinarians. In this episode, Katie and Mike are…
Hire The Smile Episode 4: Leadership Burnout
In this episode Dr Mike Pownall and Katie Ardeline discuss combatting leadership burnout, the Oxygen Mask Theory and how developing practices to deal with…
Hire The Smile Episode 3: Management Truths & The Biggest Lie In HR
In this episode Dr Pownall and Katie Ardeline have a discussion surrounding these two articles: 4 Things My New Manager Did That Caused Me…