In this episode, Dr. Mike Pownall and Katie Ardeline discuss how to properly set attainable soft skill and hard skill goals based on performance…
Author: Mike Pownall DVM MBA
I created McKee-Pownall Equine Services with my wife, Dr. Melissa McKee, in 2002. Since then we have grown to include 4 equine hospitals. Even as a veterinary student I have had a strong interest in the business side of veterinary practice. I realized that having a strong business foundation in a hospital or clinic will give the framework to hire the best vets and staff and provide the best medical care. You can’t do that if the veterinary owner hates the business side of things or if the veterinary hospital is struggling to pay its bills because of poor financial management.
Hire The Smile 20: Making Difficult Conversations Easier
Referencing Forbes article A Psychologist’s Secrets To Holding Tough Conversations by Kevin Kruse and the book Difficult Conversations: How To Discuss What Matters Most by Douglas…
Using Feedback To Your Advantage
A feature story to our newest podcast episode, Hire The Smile, Episode 19: Using Feedback To Your Advantage My definition of a leader is…
Top Business Books of 2020
I read nine great business books in 2020. I actually read about 30 business books, but many suffer from trying to make a book…
Guiding Principles for any Veterinary Practice; Business Lessons From “Letterkenny”
"A Ha" Moments I’m a real nerd when it comes to reading business books and articles in search of “a ha” moments that can…
Hire The Smile Episode 7: Kathrin Siemer
I met Kathrin Siemer at one of our Oculus Summits in Europe around 8 or 9 years ago. One of the themes of that…