Referencing Forbes article A Psychologist’s Secrets To Holding Tough Conversations by Kevin Kruse and the book Difficult Conversations: How To Discuss What Matters Most by Douglas…
Category: Human Resources
Using Feedback To Your Advantage
A feature story to our newest podcast episode, Hire The Smile, Episode 19: Using Feedback To Your Advantage My definition of a leader is…
Hire the Smile 15: Making Employee Performance Reviews Easy
In today’s episode, Dr. Mike Pownall and Katie Ardeline discuss a topic close to both of their hearts, employee performance reviews. The foundation of…
Hire The Smile Episode 14: The Customer Isn’t Always Right
In today's episode, Dr. Mike Pownall and Katie Ardeline discuss the premise that the customer is not always right! The discussion begins with an…
Hire The Smile 13: Our 2021 Human Resource Wishlist
In this episode, Dr. Mike Pownall and Katie Ardeline discuss their Human Resources Wishlist for 2021 in lieu of a Year in Review of…
Hire The Smile Episode 12: Getting Ahead with Appreciation
In this episode, Dr Pownall and Katie Ardeline discuss gratitude and appreciation and how it can help employees to focus on what matters, according…