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Veterinary Business Matters
  • About
    • Robert P. Magnus DVM, MBA
    • Joop Loomans DVM, PhD, PTV FEI Certified Equine Practitioner
    • Mike Pownall DVM, MBA
    • Glenn Armstrong DVM, MBA
    • Sue Armstrong BA, CPCC, ACC
    • Katie Ardeline BA, CHRL
  • COVID-19 Resilience Guide
    • Oculus COVID-19 Resilience Guide Episode 20: People At Work

      Oculus COVID-19 Resilience Guide Episode 19 – Veterinary Business Education

      The 2 Rules of Hiring

      Oculus COVID-19 Resilience Guide Episode 18 – What We Are Learning About Telemedicine In Veterinary Medicine

  • Human Resources
    • Hire The Smile 22: Managing Disruptive High Performers in Your Vet Practice

      Hire The Smile 21: Employee Goals to Improve Practice Performance

      Hire The Smile 20: Making Difficult Conversations Easier

      Using Feedback To Your Advantage

  • Coaching
    • Oculus COVID-19 Resilience Guide Episode 14: How To Prepare To Have Conversations With Your Staff

      Oculus COVID-19 Veterinary Resilience Guide Episode 11: Grief and Frustration with Katie Ardeline and Sue Armstrong

      Vulnerability

      Set your employees up for success: focus on their strengths, not their weaknesses

  • Management
    • The Value of Leading with Values & Purpose During the CV-19 Lockdown

      Oculus COVID-19 Veterinary Resilience Guide Episode 7: Robert Magnus DVM, MBA

      Summary of Key Note Speaker AAEP: Abraham Verghese

      Mars’ Forward Vertical Integration Strategy!

  • Marketing
    • The Value of a Great Veterinary Brand

      Is Your Veterinary Business Spending Too Much to Get Clients?

      Bronwyn Zuchowski on Creating Customer Profiles – Podcast

      Social Media Warning Signs

      Social Media is The Last Thing your Business Should Do

  • Podcasts
    • Hire The Smile 22: Managing Disruptive High Performers in Your Vet Practice

      Hire The Smile 21: Employee Goals to Improve Practice Performance

      Hire The Smile 20: Making Difficult Conversations Easier

      Using Feedback To Your Advantage

  • Contact
    • Speaking
Human Resources

Hire The Smile 22: Managing Disruptive High Performers in Your Vet Practice

May 4, 2021 May 4, 2021

Hire The Smile 21: Employee Goals to Improve Practice Performance

April 22, 2021 April 22, 2021
Coaching

Oculus COVID-19 Resilience Guide Episode 14: How To Prepare To Have Conversations With Your Staff

May 19, 2020 May 19, 2020

Oculus COVID-19 Veterinary Resilience Guide Episode 11: Grief and Frustration with Katie Ardeline and Sue Armstrong

May 5, 2020 May 5, 2020
Management

The Value of Leading with Values & Purpose During the CV-19 Lockdown

June 3, 2020 June 3, 2020

Oculus COVID-19 Veterinary Resilience Guide Episode 7: Robert Magnus DVM, MBA

April 14, 2020 April 14, 2020
Opinion

Top Business Books of 2020

December 31, 2020 December 31, 2020

The Value of a Great Veterinary Brand

July 28, 2020 July 28, 2020
Marketing

The Value of a Great Veterinary Brand

July 28, 2020 July 28, 2020

Is Your Veterinary Business Spending Too Much to Get Clients?

November 21, 2016 May 16, 2018
Podcasts

Hire The Smile 22: Managing Disruptive High Performers in Your Vet Practice

May 4, 2021 May 4, 2021

Hire The Smile 21: Employee Goals to Improve Practice Performance

April 22, 2021 April 22, 2021
Guiding Principles for any Veterinary Practice; Business Lessons From “Letterkenny”
Vet Business

Guiding Principles for any Veterinary Practice; Business Lessons From “Letterkenny”

December 2, 2020 December 2, 2020by Mike Pownall DVM MBA

"A Ha" Moments I’m a real nerd when it comes to reading business books and articles in search…

Read More Guiding Principles for any Veterinary Practice; Business Lessons From “Letterkenny”
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Human Resources • Podcasts • Vet Business

Hire The Smile Episode 11: Developing Resiliency in Veterinary Medicine

November 27, 2020 November 27, 2020by Katie Ardeline

In today's episode, Katie Ardeline and Dr. Mike Pownall talk about developing resiliency in veterinary medicine. They introduce…

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Human Resources • Podcasts

Hire The Smile Episode 10: Responsible Leadership

November 13, 2020 November 13, 2020by Katie Ardeline

In this episode, Dr. Mike Pownall and Katie Ardeline discuss articles surrounding responsible leadership. If you have any…

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Podcasts

Hire the Smile 9: The Need for Employee Engagement for a Successful Veterinary Practice

October 30, 2020 October 30, 2020by Katie Ardeline

In this episode, Dr Mike Pownall and Katie Ardeline discuss employee engagement and the value of surveying your…

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Human Resources • Podcasts

Hire The Smile Episode 8: COVID-19

October 16, 2020 October 16, 2020by Katie Ardeline

COVID is returning with a bit of a vengeance, the second wave is real. With that, the themes…

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Human Resources

Hire The Smile Episode 7: Kathrin Siemer

October 1, 2020 October 1, 2020by Mike Pownall DVM MBA

I met Kathrin Siemer at one of our Oculus Summits in Europe around 8 or 9 years ago.…

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Recent Posts
  • Hire The Smile 22: Managing Disruptive High Performers in Your Vet Practice
  • Hire The Smile 21: Employee Goals to Improve Practice Performance
  • Hire The Smile 20: Making Difficult Conversations Easier
  • Using Feedback To Your Advantage
  • Hire the Smile 18: A Practical Solution for Veterinary Burnout with Dr. Ivan Zakharenkov
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