In this episode, I talk with Susie Elliot, Digital Sales Specialist with Royal Canin Canada. We talk about how e-commerce can help improve customer…
Tag: customer service
Things You Don’t Want to Hear at Dinner
The other night my wife, and business partner, and I went out for dinner. We like to be in the mix of the action…
What’s The Problem With Millennials?
Picture Credit - When I tell other veterinarians that 98% of the people I work with are female, and 75% of our employees are…
Podcast with Joop Loomans on the EBMS 2016 in Australia
I am very excited to be one of the presenters at the Equine Business Management Strategies (EBMS) program in Sydney, Australia, May 1-5 2016.…
Social Media for Veterinarians with Danielle Lambert
I've been a fan of Daniel Lambert and her Snout School for training veterinarians and their staff about social media for while. She is…
Veterinary Business & Equine Dentistry with Dr. Shannon Lee
I was presenting on veterinary business and pricing models at the Equine Business Management Strategies EU meeting in Paris in November, 2015. During that…