Referencing Forbes article A Psychologist’s Secrets To Holding Tough Conversations by Kevin Kruse and the book Difficult Conversations: How To Discuss What Matters Most by Douglas…
Tag: veterinary business
Hire The Smile Episode 11: Developing Resiliency in Veterinary Medicine
In today's episode, Katie Ardeline and Dr. Mike Pownall talk about developing resiliency in veterinary medicine. They introduce a new service, Advice by Oculus,…
Hire the Smile 9: The Need for Employee Engagement for a Successful Veterinary Practice
In this episode, Dr Mike Pownall and Katie Ardeline discuss employee engagement and the value of surveying your employees for a successful veterinary practice.…
Hire the Smile Episode 6: Begin With Trust; Your People Are The Top Priority
In this episode, Dr. Mike Pownall and Katie Ardeline discuss two articles pertaining to trust, empathy and caring for your people. Everything Starts with…
How Veterinarian Compensation Impacts Practice Culture
A conversation I have been having more and more often is how best to pay veterinarians. In North America veterinarians are commonly paid on…
Oculus COVID-19 Resilience Guide Episode 19 – Veterinary Business Education
In this episode, Mike Pownall DVM MBA and Joop Loomans DVM PhD, both partners in Oculus Insights, discuss business education for veterinarians. They touch…